Tag Archives: FTTH

CXTech Week 7 2024 News and Analysis

The purpose of this CXTech Week 7 2024 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]

CXTech Week 3 2023 News and Analysis

The purpose of this CXTech Week 3 2023 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]

CXTech Week 30 2022 News and Analysis

The purpose of this CXTech Week 30 2022 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]

CXTech Week 4 2021 News and Analysis

The purpose of this CXTech Week 4 2021 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]

Its Time Telcos Made some Changes at the TMF (TeleManagement Forum)

TM Forum was founded in 1988 by BT and AT&T, they had created similar support system architectures, see the BT Tile Architecture shown below.  Now this architecture was created nearly 30 years ago so its understandable why it suffers from the classic ‘Bell-head’ ‘box and wire’ design.  The TM Forum today brings together members (700 […]

Broadband World Forum 2010 Day 1, October 26th, CNIT La Defense, Paris, France

Day 1 of the Broadband World Forum started with Keynotes from Matt Bross (Huawei), Johan Bergendahl (Ericsson) and Oliver Baujard (Deutsche Telekom). Matt’s session was entitled “Innovation @ the speed of life.”  Highlighting the problem operators have in focusing on phone numbers and addresses not people, and the issue of lack of customer trust in […]

Update: Broadband World Forum 2010, October 26-28th, CNIT La Defense, Paris, France

In a couple of weeks the main broadband event of the year will be held in Paris, the Broadband World Forum, October 26-28th, CNIT La Defense.  By the numbers there will be 6000+ attendees, 280+ exhibitors, 200+ speakers, 125+ global carrier case studies & presentations.  The latter number is key, like MWC (Mobile World Congress) […]

Looking Back and Looking Forward

This article reviews some upcoming themes and the passed year’s themes. Looking Forward: MWC 2010 and some themes for the coming decade What will probably be the main themes of MWC (Mobile World Congress) 2010? Unfortunately, LTE (Long Term Evolution) will be a key focus of the show.  I’ve discussed previously why most operators do […]

Customer Behavior drives Operators to Open Innovation

Facebook, Google, Amazon, and Yahoo! are continuously offering new services for customers to experience, then refining those services within weeks/months based upon customer feedback.  The typical operator product development process is usually: an opportunity is identified, market research is performed, a project is created once budget can be found, the new product development process runs […]