The purpose of this CXTech Week 16 2024 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]
Yet another irate CSP (Campaign Service Provider) contacted me after they received this email from a Tata Communications / Kaleyra employee: In the US, we’re directly connected to T-Mobile, Verizon & AT&T SMS gateways so its lot cheaper working with us. We also own the 10DLC Campaign Registry and support many Campaign Service Providers (CSPs) […]
The purpose of this CXTech Week 8 2024 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]
The purpose of this CXTech Week 7 2024 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]
The purpose of this CXTech Week 6 2024 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]
The purpose of this CXTech Week 5 2024 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]
I was reviewing the replies to FCC’s Targeting and Eliminating Unlawful Text Messages, CG Docket No. 21-402 published in 2022. You can see all of the replies here. Some that drew my attention are listed below. The Campaign Registry (TCR) Reply. Before we begin: The FCC document is about “Targeting and Eliminating Unlawful Text Messages.” […]
Happy New Year! The purpose of this CXTech Week 1 2024 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here […]
The purpose of this CXTech Week 50 2023 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]
I don’t normally do predictions as they’re: generally statements of the obvious, or woefully optimistic predictions, or framed with weasel-words so no matter what happens it can be claimed to be at least partially correct. However, Tim from Commio is a nice guy, he asked if I would put some predictions together, so I had […]