If you have any questions on this document, please contact me. Rick is in retirement and finished with this topic so will not respond. Rick provided this document to the carriers and was ignored after working with them for decades as the chair of telecommunications at Venable LLP, Alston & Bird LLP, and Joyce & […]
The purpose of this CXTech Week 22 2022 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]
The purpose of this CXTech Week 18 2022 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]
Best wishes to everyone for 2022! Thank you for all your support through 2021 in making TADHack and TADSummit great successes. TADS is nothing without its community. With COVID now endemic, omicron running rampant, and governments not changing measurements from general infection rates to vaccinated hospitalization rate. I’m assuming we’ll see big infection peaks through […]
On Wednesday 7th October at 7AM ET / 1PM CET / 2PM KSA / 3PM KSA / 7PM Singapore, I’ll give a Unifonic webinar / interview with Jonathan Labin, International President of Unifonic. I’ve never had an intro video for a webinar / interview I’ve given, see below, so this is new experience 🙂 It’s […]
The purpose of this CXTech Week 26 2020 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]
The purpose of this CXTech Week 20 2020 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]
The purpose of this CXTech Week 19 2020 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]
The purpose of this CXTech Week 15 2020 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]
The purpose of this CXTech Week 4 2020 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]