Tag Archives: omnichannel

CXTech Week 26 2020 News and Analysis

The purpose of this CXTech Week 26 2020 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]

CXTech Week 25 2020 News and Analysis

The purpose of this CXTech Week 25 2020 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]

Programmable Telecoms Evolution at IIT RTC Conference and TADHack Chicago Winners

On Wednesday 17th Oct I gave a keynote at the IIT RTC Conference covering Programmable Telecoms Evolution along with the 3 winners from TADHack Chicago. The slides from the session are shown below, and you can see the keynote video here. This link is the live stream, so you’ll have to hunt through it. Just […]