(This is a WebRTC centric pitch for my services, it’s also relevant more broadly, so I added it to my weblog.)

I first wrote about WebRTC in 2012, https://alanquayle.com/2012/05/07/what-webrtc-means-to-telecoms/, I’d been tracking Google’s movements. The WebRTC project was underway, with a battle between W3C and IETF. Well, Google and the rest of the world.

Then in 2017 I gave an update on WebRTC as people were asking, what happened? https://alanquayle.com/2017/01/18/whats-up-with-webrtc/

Google won; the telecom community avoided disruption and lost a chance at web centric service innovation; the VoIP community used WebRTC to add video conferencing; and a few web developers built cool stuff using WebRTC. It didn’t change the world as claimed by the conference-crowd, but it did change the lives of a few RTC developers.

Real time communications (RTC) is complex. You need a RTC hero on your team to protect you from the likes of Google. Like Philipp Hancke (https://www.linkedin.com/in/philipp-hancke/, now Meta), Tsahi, Justin Umberti or Sean DuBois  (https://www.linkedin.com/in/juberti/ https://www.linkedin.com/in/sean-dubois/, both now Open AI). There are quite a few world-class RTC heroes, other great people include Tim Panton and Rob Pickering.

This is a gross oversimplification, VoiceAI is enabled by WebRTC, however, it’s contained in OpenAI’s service with the protection of their heroes Justin and Sean. With mature open source projects there’s a point where you have enough confidence to walk away from the open source project and manage your own stack or adapt what’s in the browser. I see that with Asterisk and FreeSWITCH, and coming soon with WebRTC.

So what can I offer?  There are enough RTC heros. My value is when you need a broader, independent and frank perspective. Honesty and integrity matter intensely to me. Please let me explain a little of my depth and breadth.

I’m the founder of TADHack (blog.tadhack.com), the largest and longest running global hackathon focused on programmable communications since 2014, and TADSummit (blog,tadsummit.com), the longest running conference on programmable communications since 2013 (UCaaS, CPaaS, CCaaS, telecom AI, etc.).

Check out all the content created in 2025: https://blog.tadsummit.com/2025/02/28/tadsummit-2025-online-conference-agenda/. We’ve tracked the evolution of chatbots into voice AI, and data cleanliness remains an issue since before big data began. Often today’s AI experts appear overnight, while in reality AI is an increment on a well-trodden path. Perspective is often lacking in most of the breadthless, genAI commentary on Linkedin.

My career spans BT (PON, xDSL, video), Lucent (now Nokia), Cambridge Technology Partners (now Atos Consulting), founding Teltier (one of the first Telecom API companies that was sold to Cisco in 2003) and 22 years as an independent consultant helping many startups succeed, e.g. Tropo (Telecom APIs) and Camiant (Policy and QoS).

My leadership in programmable telecoms/communications is democratizing telecoms, so anyone can use it to solve problems that matter to them. My current research areas include cybersecurity, Voice AI, vCon (the IETF standard file format for conversations), and helping young people and companies succeed (TADHack). Check out blog,tadsummit.com for my latest writing, and older work at alanquayle.com/blog.

This means I know many people who trust me, and I have deeper experience than most. I understand why telcos and their vendors will continue to struggle engaging developers. Why most CPaaS have rarely engaged developers, Twilio being a notable exception. I’ve shown the corruption in CPaaS polluting the PSTN, stealing from customers, and hastening the PSTN’s irrelevance. Snapchat and Instagram deserve much more attention than the breathless commentary on RCS.

In 2019 I was stating 4G was good enough, and before that OneAPI would fail. Camara is following the same path because enterprises live in an IP world, not a mobile-only world. Listening to me could have saved the telecoms industry hundreds of billions, I’m circumspect on 6G, we really need a reconsideration of the industry’s evolution model. I continue to highlight innovative companies, like Clerk Chat, Wadaro, Vishr.ai, Vida Global, etc. https://blog.tadsummit.com/2025/02/28/tadsummit-2025-online-conference-agenda/

Following the telecom herd, and their compliant press / analysts / fora is one of the most dangerous things a business can do. I can help you find a better path and the people / companies that can work with you to realize it.

It’s not being anti-establishment, rather being frank about the establishment’s lack of relevance in today’s world. Consider the customer data necessary for onboarding, acquisition, risk assessment, credit decisioning, etc. Mobile Network APIs are not the answer, too expensive, too slow, too narrow a view. SIM swap is the telco’s problem, not the customers’ problem. Existing bureaus are the dominant solution, but they too have legacy challenges.

Sometimes it’s finding a balance based on geography, insights about the data sources, and customer management. As an example, how Webio (now aryza), manages debt conversations. Such insights are only possible through leading TADHack, TADSummit for over one decade, and being surrounded by a trusted community that know their technologies.