Tag Archives: SMS

CXTech Week 30 2022 News and Analysis

The purpose of this CXTech Week 30 2022 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]

Open Source Telecom Software Survey 2022

Don’t panic! This year’s survey is much shorted than those of the past 🙂 Back in 2019 I created a survey to gather people’s experiences and opinions on using Open Source Telecom Software. I share an anonymized aggregate view of the survey with those that compete the survey as soon as I have the results […]

CXTech Week 1 2022 News and Analysis

The purpose of this CXTech Week 1 2022 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]

Simple Programmable Communications Model

The purpose of this article is to explain a simple model to understand the programmable communications market. I divide the market into 3 domains: Aggregation, Technology, and Applications. I’ve shown a number of similar frameworks in the past, see this one from TADSummit 2018 given during the State of the Union presentation. The reason I […]

CXTech Week 4 2021 News and Analysis

The purpose of this CXTech Week 4 2021 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]

2020 Review from the CXTech Newsletters

January It was simpler, more linear time in January. A question being discussed was whether Zoom could maintain its current valuation. Growth was without a doubt, but 85% through the rest of 2020 was considered tough, as discussed in CXTech Week 1 2020. Jump to June to see what happened 🙂 We also discussed the […]

CXTech Week 37, News and Analysis

The purpose of this CXTech Week 37 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News and […]

CXTech Week 28, News and Analysis

The purpose of this CXTech Week 28 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News and […]

CXTech Week 24, News and Analysis

The purpose of this CXTech Week 24 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News and […]

Telco CPaaS Revisited

I’m seeing a resurgence in telco CPaaS (Communications Platform as a Service) initiatives. However, I’m seeing mistakes being repeated from the past, important learning points from successful telco CPaaS programs being ignored, and a broader misunderstanding on the role a telco plays with CPaaS in their countries of operation. Hence the focus of this weblog […]