Tag Archives: SMS

Free and Open Source Software in Telecoms / Communications. Issues and Likely Development.

Why talk about FOSS? This article was stimulated by a number of factors: Olle’s sadness at Digium Asterisk Hardware Device Interface (DAHDI) no longer being supported; I’m currently running an annual open source telecom software survey; and I was rereading the HBR article “The Digital Economy Runs on Open Source. Here’s How to Protect It“. Before […]

Why has service innovation in programmable communications been difficult for carriers?

This article was stimulated from a weekend conversation where I realized the historical context for service innovation in carriers is being overlooked; and the history of programmable communications in telecoms is being rewritten. Through the ‘90s When I first joined BT Labs I worked on OEICs (Opto-Electronic Integrated Circuits), after previously working on HEMT (High […]

Programmable Communications and CPaaS are Different

CPaaS Should Not be Used Interchangeable with Programmable Communications I’ve pointed out CPaaS (Communications Platform as a Service) is a dumb term since its creation. Analysts are paid by vendors, products are defined so analysts can write reports about them to help vendors sell those products. I’ve begrudgingly used CPaaS, as when I use the […]

CXTech Week 30 2022 News and Analysis

The purpose of this CXTech Week 30 2022 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]

Open Source Telecom Software Survey 2022

Don’t panic! This year’s survey is much shorted than those of the past 🙂 Back in 2019 I created a survey to gather people’s experiences and opinions on using Open Source Telecom Software. I share an anonymized aggregate view of the survey with those that compete the survey as soon as I have the results […]

CXTech Week 1 2022 News and Analysis

The purpose of this CXTech Week 1 2022 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]

Simple Programmable Communications Model

The purpose of this article is to explain a simple model to understand the programmable communications market. I divide the market into 3 domains: Aggregation, Technology, and Applications. I’ve shown a number of similar frameworks in the past, see this one from TADSummit 2018 given during the State of the Union presentation. The reason I […]

CXTech Week 4 2021 News and Analysis

The purpose of this CXTech Week 4 2021 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]

2020 Review from the CXTech Newsletters

January It was simpler, more linear time in January. A question being discussed was whether Zoom could maintain its current valuation. Growth was without a doubt, but 85% through the rest of 2020 was considered tough, as discussed in CXTech Week 1 2020. Jump to June to see what happened 🙂 We also discussed the […]