Tag Archives: 10DLC

CXTech Week 4 2024 News and Analysis

The purpose of this CXTech Week 4 2024 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]

Was the FCC Lied to? What the FCC was told on SMS spam.

I was reviewing the replies to FCC’s Targeting and Eliminating Unlawful Text Messages, CG Docket No. 21-402 published in 2022. You can see all of the replies here. Some that drew my attention are listed below. The Campaign Registry (TCR) Reply.  Before we begin: The FCC document is about “Targeting and Eliminating Unlawful Text Messages.” […]

CXTech Week 1 2024 News and Analysis

Happy New Year! The purpose of this CXTech Week 1 2024 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here […]

Messaging Monopolies Simplified

Responding to several reader requests, this post is a simplified version of the original Messaging Monopolies, with more background explanations, a few analogies, and less assumptions made on the readers’ detailed knowledge of the US SMS industry. It is longer, but I hope makes things a little clearer. In the Appendix we walk through a […]

CXTech Week 41 2023 News and Analysis

The purpose of this CXTech Week 41 2023 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]

CXTech Week 39 2023 News and Analysis

The purpose of this CXTech Week 39 2023 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]

Major William Peters, Plaintiff, versus Kaleyra, Defendant. Part 1

It’s great the complaint Case 1:23-cv-01051-UNA Document 1 Filed 09/26/23 (+civil cover sheet) is now out in the open, I just received a copy from Bill, there is so much in it. Let’s break it down piece by piece. Remember this is sworn testimony from Bill, if any of it proves false, that’s perjury and […]

CXTech Week 35 2023 News and Analysis

The purpose of this CXTech Week 35 2023 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]

CXTech Week 34 2023 News and Analysis

The purpose of this CXTech Week 34 2023 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]