Yet another irate CSP (Campaign Service Provider) contacted me after they received this email from a Tata Communications / Kaleyra employee: In the US, we’re directly connected to T-Mobile, Verizon & AT&T SMS gateways so its lot cheaper working with us. We also own the 10DLC Campaign Registry and support many Campaign Service Providers (CSPs) […]
Global Telco Consult’s TCR (The Campaign Registry) report exists, and can be downloaded here. Remember this is an analyst report, its written for the client: TCR and Kaleyra (now Tata Communications). The ‘Rock Stars’ comment is an example of how the team must be spun in a good light despite all the challenges, this was […]
The purpose of this CXTech Week 15 2024 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]
The summer solstice has come and gone, the days are becoming shorter, though because of seasonal lag we have many hotter days ahead as the sun continues to heat the northern hemisphere more than it cools down overnight. I’ve been waking at 5:30 AM to take my son to summer swim practice from 6-8 AM. And […]