Tag Archives: Kaleyra

Global Telco Consult’s TCR Report

Global Telco Consult’s TCR (The Campaign Registry) report exists, and can be downloaded here. Remember this is an analyst report, its written for the client: TCR and Kaleyra (now Tata Communications). The ‘Rock Stars’ comment is an example of how the team must be spun in a good light despite all the challenges, this was […]

CXTech Week 15 2024 News and Analysis

The purpose of this CXTech Week 15 2024 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]

CXTech Week 13 2024 News and Analysis

The purpose of this CXTech Week 13 2024 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]

CXTech Week 9 2024 News and Analysis

The purpose of this CXTech Week 9 2024 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]

CXTech Week 8 2024 News and Analysis

The purpose of this CXTech Week 8 2024 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]

TCR: Responsibility without Control

TCR (The Campaign Registry, US) Filing to the FCC, Feb 7th 2024 In reviewing FCC filings, TCR made one on February 7, 2024;  after it met with the FCC on February 5, 2024. https://www.fcc.gov/ecfs/document/10207829015272/1. The quote below from the document is the most relevant and critically confirms what we’ve been saying since last year about […]

CXTech Week 1 2024 News and Analysis

Happy New Year! The purpose of this CXTech Week 1 2024 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here […]

Tata Communications New Year’s Present, a Cease and Desist

Just before the New Year I received a Cease and Desist from Tata Communications, the owners of TCR. It’s a warning that threatens potential legal action. In this case, the release of conversations between a US carrier and TCR, now owned by Tata communications, on planned election interference. I’ve attached the cease and desist document, […]

CXTech Week 47 2023 News and Analysis

The purpose of this CXTech Week 47 2023 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]

CXTech Week 46 2023 News and Analysis

The purpose of this CXTech Week 46 2023 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]