Tag Archives: Avi Katz

CXTech Week 13 2024 News and Analysis

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The purpose of this CXTech Week 13 2024 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]

Understanding TCR and Kaleyra Part 2

Thank you to everyone who has let me interview them and view extensive documentation. I’m attempting to take a mountain of information into a few bite-sized chunks. This is part 2 of a 2 part weblog focused on understanding TCR and Kaleyra. What kicked this off was the post The Campaign Registry and Foreign Ownership: […]