Monthly Archives: January 2010

Unmuddling APIs, Developer Communities, Developers, Third Parties, App Stores, App Warehouses, and Widgets…..

Network APIs do not require a developer community.  Its just an API: publish, provide code examples, define the process on how a third party can access the API, and you’re done. Network APIs are not necessary for an operator’s App Store.  For example operators have been selling content and apps on their portals for years, […]

API Management Whitepaper

API Management has been touched upon by several articles in this weblog.  To expand on this topic to help us understand its function and strategic importance to operators I’ve put together a whitepaper with Sonoa Systems, a leading provider of API Management to companies such as MTV Networks, Alcatel Lucent and Guardian Life Insurance.  The […]

Quantifying the Extent to which US Mobile Operators are not Customer Centric

Previous articles have raised the problem of poor customer service from US mobile operators based on my own experience, with the punative charging regime that severely limits the trust customers place in operators for experimenting with new services. I was chatting yesterday with Ed Finegold from Validas, who help consumers and companies save on their […]