Tag Archives: GLobe

Interview with George Kapetanakis, VP Marketing of Tropo, about TADS

George has recently joined Tropo as VP Marketing.  He brings a wealth of marketing and product management experience from BSkyB, his own start-up Spontly, Velti, T-Mobile and Ericsson.  One of his first decisions on the job was sponsoring TADS (Telecom Application Developer Summit).  I asked George some questions around TADS, I’m doing this with all […]

Developer Community / Ingestion Management Taxonomies

I show below a sample of a taxonomy of the operators’ developer communities across consumer applications (e.g. widgets), consumer content (music, ring-tones, caller ring back tones, wallpaper), enterprise applications (e.g. field force automation tools) and enterprise IT (that is having enterprise IT departments build apps for their employees only). As discussed in the “Emerging App […]

API Management Whitepaper

API Management has been touched upon by several articles in this weblog.  To expand on this topic to help us understand its function and strategic importance to operators I’ve put together a whitepaper with Sonoa Systems, a leading provider of API Management to companies such as MTV Networks, Alcatel Lucent and Guardian Life Insurance.  The […]

SDP Asia 2009 27-28 October 2009: Moving to Operational and Commercial Performance Improvement

The 4th annual SDP Asia Conference took place in Singapore from 27-28 October 2009.  It was as well attended as ever, with over 70 attendees from around the region.  Some of the operators presenting at the conference included: Krishna N Basudevan, GM, Information Technology, Aircel Ltd, India; Clark Lam, Director of Service Platforms in Consumer […]

Smart Pipes Conference Day Two

Opening Points: A smart pipe strategy is now critical to an operator’s service innovation plans as we saw with Vodafone, Joint Innovation Labs, Orange Partner, Telenor CPA; plus there are many more operators making money today in working with third parties, e.g. Globe, Telus, etc. However, all is not well in this ecosystem.  Yesterday we […]

Customer Behavior drives Operators to Open Innovation

Facebook, Google, Amazon, and Yahoo! are continuously offering new services for customers to experience, then refining those services within weeks/months based upon customer feedback.  The typical operator product development process is usually: an opportunity is identified, market research is performed, a project is created once budget can be found, the new product development process runs […]