Tag Archives: SDP

CXTech Week 10, News and Analysis

Welcome to the CXTech Week 10 Newsletter. The purpose of this post is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. Examples of what falls […]

What is it that you do?

I’m asked this question surprisingly often, “Alan, what is it that you do?” My stock answer is, “I wander the world helping people.” Which generally results in a wry smile from those who know me; else a questioning or annoyed look from someone who was expecting a straightforward answer to a straightforward question. When I […]

SDIS: An Uplifting Event, but the Institutions remain Detached from Reality

At the end of this weblog is an update with a review of some of the slides presented. The SDP Global Summit, renamed Service Delivery Innovation Summit (#SDIS), reached its 10th year. The name change was to reflect the broader scope of service innovation beyond the nebulous and to some extent discredited term SDP, so […]

SDP Global Summit 2013: Its Business not Technology

Previous weblogs and The Services Domain Report have discussed that the term SDP (Service Delivery Platform) is not appropriate.  We’re talking about the Services Domain, see the diagram on the left.  A telco is composed of three ‘domains’ the network domain, business and operational support systems (BOSS) domain, and the services domain.  The services domain […]

End of 2012 Entry: An Eventful and Noisy Year

In this end of year article I’ll review 2012 and look at a few of the things coming up in 2013.  2012 has been an eventful year, we tend to miss how eventful as we’re busy working and raising our families (a life-long commitment!).  The year opened with some operators finally admitting revenues are in […]

SDP Global Summit Summary: A Significant Change in the Industry. Rays of Light Emerge from a Once Cloudy Sky.

Overall Summary The fog of ‘hype / BS’ and ‘strategic consulting organization misdirection’ lifts, revealing a focus on real business coupled with an eye to long term survival.  The conference was packed with quantified API case study successes.  The end of this weblog has some slides with a few highlights from the conference. The biggest […]

SDP Global Summit 2012, Rome, 11th-14th September

The SDP (Service Delivery Platform) Global Summit 2012 takes place in Rome from the 11th-14th September. On Tuesday the 11th September is the API focus day.  I recently founded a Telecom APIs group on Linkedin, its generating some interesting discussions such as: Discussion on “Is WAC Dead?” Survey on “The recently specified OMA RCS APIs?” […]

New Report: The Services Domain. Market Status, Case Studies, Analysis, and Recommendations

An operator is composed of three domains: Network, IT and Services.  Historically we’ve treated the services domain as something that can be solved by a piece of technology, called the SDP (Service Delivery Platform).  This has resulted in the industry’s slow response to the competitive threats of web-based service providers, which are now starting to […]

What others are Saying About the “The Services Domain. Market Status, Case Studies, Analysis and Recommendations” Report

“No man is an island, entire of itself; every man is a piece of the continent, a part of the main.” John Donne (1572 – 31 March 1631) In putting together the “The Services Domain. Market Status, Case Studies, Analysis and Recommendations” report, peer review is critical to delivering a quality product, no man is […]