Tag Archives: OTT

CXTech Week 46 2023 News and Analysis

The purpose of this CXTech Week 46 2023 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]

CXTech Week 33 2021 News and Analysis

The purpose of this CXTech Week 33 2021 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]

Staring into the Abyss

At the OpenCloud Customer Forum this week I gave a presentation focusing on why retaking control over service innovation is essential for telcos’ survival, the slides are shown below. The presentation opens with the usual ‘doom and gloom’ presented by many who have an agenda, “It’s all bad so buy our ‘snake oil’ and you […]

Mobile Broadband Use is Changing, Policy Needs to Catch Up. Summary of Policy Control and Data Pricing Conference, April 2013

The Policy Control and Data Pricing Conference took place between the 16-17th April.  Its a ‘who’s who’ of Policy Control and Charging (PCC), and provides a great litmus test on the state of industry.  The discussions this year were quite frank with open disagreements; the worry of signalling storms appeared to have abated. Reviewing the […]

MWC2013: The Mobile Dichotomy, Net-Head versus Cust-Head

The overall feel of MWC (Mobile World Congress) this year is upbeat.  More people attending, up from 67k to 72k.  The money being spent on LTE (Long Term Evolution) is starting to percolate through the industry, and later this year LTE-A (Advanced) as Telstra and several other operators announced.  In these articles from 2008 and […]

End of 2012 Entry: An Eventful and Noisy Year

In this end of year article I’ll review 2012 and look at a few of the things coming up in 2013.  2012 has been an eventful year, we tend to miss how eventful as we’re busy working and raising our families (a life-long commitment!).  The year opened with some operators finally admitting revenues are in […]

LTE North America 2012: Tinder Box Market Ripe for a Firestorm of Disruption

LTE North America ran from 13-15 Nov in Dallas.  There was a record 1000 delegates at the show, with 60 unique carriers in attendance from small local rural players such as the Texas-based ZIPnet US, to regionals such as MetroPCS, and of course, the duopoly of AT&T and Verizon.  North America is a unique market […]

Voxeo Lab’s Ameche delivers “Apps in your Calls™” to Stabilize and Grow Voice, Video, Messaging, and Value Added Service Revenues, an over $1 Trillion Market

Voxeo Labs announced today the availability of Ameche, a Communications Platform as a Service (cPaaS) that delivers “Apps in your Calls™” to stabilize and grow voice, video, messaging, and value added service revenues, an over $1 trillion market. Ameche is a developer platform that provides the tools, execution environment and revenue models for a new […]

Developing the Ecosystem for Service Innovation at the Mobility Tech Conference & Expo 2012

At the Mobility Tech Conference in Austin 3-5 Oct, Verizon, AT&T, Ericsson and a real live developer recently wrangled from the wild will take part in a frank and open discussion on the future of Service Innovation at 11 AM on Wednesday Oct 3rd. Panelists include: Bill Goodman, Director – Technology, Verizon Ivelin Ivanov, Founder […]

The Future of Over-the-Top Enterprise Services

In a recent No Jitter article on “The Future of Over-the-Top Enterprise Services” I conduct a thought experiment on what would happen if Salesforce.com decided to buy Twilio? Much is made of the impact of OTT (Over The Top) services such as Skype–applications that run on top of legacy public networks and offer, at reduced […]