Tag Archives: video

It’s All Just Programmable Communications, or Programmable Telecoms if you Prefer

I’ve noticed some common mistakes from analysts when they review the CPaaS, UCaaS, and CCaaS market(s). Or the enterprise communications market (employee and customer) to take a customer-centric view. The mistakes stem from several sources: Grouping aggregators and CPaaS together as ‘CPaaS’ providers, it’s a bifurcated market, as explained in the simple programmable communications model, […]

CXTech Week 10 2022 News and Analysis

The purpose of this CXTech Week 10 2022 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]

CXTech Week 44, News and Analysis

The purpose of this CXTech Week 44 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News and […]

CXTech Week 23, News and Analysis

The purpose of this CXTech Week 23 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News and […]

CXTech Week 22, News and Analysis

The purpose of this CXTech Week 22 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. Examples of what falls into CXTech includes: Programable Telecoms […]

TVXperience World 2013

I’ll be attending TVXperience World from July 16-17 in New York City.  It’s nice to have a conference on my backdoor.  The conference will examine how multiscreen is influencing the evolution of the TV User Experience. It’s an important issue for telcos, cablecos, broadcasters, content producers, OTT TV providers, as well as the many device […]

Voxeo Lab’s Ameche delivers “Apps in your Calls™” to Stabilize and Grow Voice, Video, Messaging, and Value Added Service Revenues, an over $1 Trillion Market

Voxeo Labs announced today the availability of Ameche, a Communications Platform as a Service (cPaaS) that delivers “Apps in your Calls™” to stabilize and grow voice, video, messaging, and value added service revenues, an over $1 trillion market. Ameche is a developer platform that provides the tools, execution environment and revenue models for a new […]

IT Trends: The One that is Often Overlooked

In reviewing the seething mass of marketing BS in the ICT (Information and Communication Technology) industry I see 5 main trend categories: Internet of things: ehealth, connected car, smart networks, sensor networks, mobile / portable devices, home storage, home networks and devices; Internet of services: analytics (aka big data, including predictive analysis), cloud computing / […]

Looking Back and Looking Forward

This article reviews some upcoming themes and the passed year’s themes. Looking Forward: MWC 2010 and some themes for the coming decade What will probably be the main themes of MWC (Mobile World Congress) 2010? Unfortunately, LTE (Long Term Evolution) will be a key focus of the show.  I’ve discussed previously why most operators do […]

End of Year Review

The purpose of this article is to review some of the significant developments and trends in the telecom industry through 2008, and look forward into next year on what developments and trends may start to unfold. Open Innovation, Telco API and SDP. A theme of this weblog throughout the year has been Open Innovation, the […]