Tag Archives: Comcast

CXTech Week 28 2021 News and Analysis

The purpose of this CXTech Week 28 2021 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]

2020 Review from the CXTech Newsletters

January It was simpler, more linear time in January. A question being discussed was whether Zoom could maintain its current valuation. Growth was without a doubt, but 85% through the rest of 2020 was considered tough, as discussed in CXTech Week 1 2020. Jump to June to see what happened 🙂 We also discussed the […]

CXTech Week 16 2020 News and Analysis

The purpose of this CXTech Week 16 2020 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]

CXTech Week 5 2020, News and Analysis

The purpose of this CXTech Week 5 2020 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]

TVXperience World 2013

I’ll be attending TVXperience World from July 16-17 in New York City.  It’s nice to have a conference on my backdoor.  The conference will examine how multiscreen is influencing the evolution of the TV User Experience. It’s an important issue for telcos, cablecos, broadcasters, content producers, OTT TV providers, as well as the many device […]

Free Report. TV Delivery Evolution: Hybrid TV, Over The Top (Internet) TV and TV Everywhere (Multi-Screen) TV

Back in September 2012 I published this report “TV Delivery Evolution: Hybrid TV, Over The Top (Internet) TV and TV Everywhere (Multi-Screen) TV. Status Report and Projections 2012-2017.”  A friend recently asked if they could buy the report, so I reread the material, and I was surprised at how far we have moved in the […]

Updated Report: TV Delivery Evolution: Hybrid TV, Over The Top (Internet) TV and TV Everywhere (Multi-Screen) TV. Status Report and Projections 2012-2017.

A complete rewrite of the TV Delivery Evolution Report is now available, its now titled: “TV Delivery Evolution: Hybrid TV, Over The Top (Internet) TV and TV Everywhere (Multi-Screen) TV. Status Report and Projections 2012-2017.”  The table of contents, figures and introduction are available to download here and shown at the bottom of this article.  […]

The Trials and Tribulations of Cutting the PayTV Cord Part 2: We Finally Did It!

Back in March an article on this weblog reviewed the challenges in cutting the payTV cord: the difficulty in receiving the FTA (Free To Air) service, in the end we gave up as we couldn’t get it working at a reasonable cost; and through the process discovered we were trapped in a 2 year contract […]

One to Watch: Voxeo. Quietly Making Network API-Enabled Services a Success

Voxeo has quietly built over the past 12 years an impressive enterprise voice and messaging business.  Their business began in hosted IVR (Interactive Voice Response) where they’ve achieved a leadership position as shown in the Ovum analysis below.  However, through their 250k strong developer community they’re really now a leader in communication enabled business processes. […]

TV Delivery Evolution

Over the past few years I’ve interviewed hundreds of operators and suppliers in the TV distribution industry on deployment experiences, market requirements, competitive landscape, and technology trends.  In the document below I bring a sample of some of my work in this space examining the evolution of Hybrid and Over the Top TV.  If you’d […]