Call to Action I’ll begin with a quote from a well-known long-time large Telco ex-CEO. “The industry is polluted by Tier-2 and 3 crooks and fraudsters, but there is still tons of work to do with the big guys as well.” Presenting detailed analysis using publicly available facts, that holds some of the industry accountable […]
The purpose of this CXTech Week 50 2020 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]
Back in September 2012 I published this report “TV Delivery Evolution: Hybrid TV, Over The Top (Internet) TV and TV Everywhere (Multi-Screen) TV. Status Report and Projections 2012-2017.” A friend recently asked if they could buy the report, so I reread the material, and I was surprised at how far we have moved in the […]
A complete rewrite of the TV Delivery Evolution Report is now available, its now titled: “TV Delivery Evolution: Hybrid TV, Over The Top (Internet) TV and TV Everywhere (Multi-Screen) TV. Status Report and Projections 2012-2017.” The table of contents, figures and introduction are available to download here and shown at the bottom of this article. […]
James Parton brought up an interesting idea around consumer labeling of mobile apps. Its missing from the mobile eco-system. For most home appliances there is Energy Star labeling. Energy Star was first created as a United States government program during the early 1990s, later Australia, Canada, Japan, New Zealand, Taiwan and the European Union adopted […]