The purpose of this CXTech Week 29 2024 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]
The purpose of this CXTech Week 28 2024 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]
The purpose of this CXTech Week 19 2024 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]
On May 3, 2024, the Voice on the Net Coalition (VON), met via video conference with the FCC. This document summarizes what VON proposed at that meeting. The companies behind VON are much more than those listed on their website. It includes the likes of Microsoft (hence the focus on UCaaS, Microsoft Teams), Google, Amazon, […]
The purpose of this CXTech Week 17 2024 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]
The purpose of this CXTech Week 50 2023 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]
The purpose of this CXTech Week 38 2023 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]
Thank you to everyone who let me interview them and view extensive documentation. I’m attempting to take a mountain of information into a few bite-sized chunks. This is part 1 of a 2 part weblog. What kicked this off was the post The Campaign Registry and Foreign Ownership: A Matter of National Security, which acted […]
The purpose of this CXTech Week 32 2023 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]
Update 1. Wow, this article is generating some discussion and lots of direct messages. I’ve updated to likely make everyone equally annoyed by the analysis. Twilio reported Q2 2023 revenues of $1.04B, and earnings of 54c per share, both above analyst expectations. Earnings were 86% above analyst estimates! The big shift was losses dropping from […]