The purpose of this CXTech Week 15 2020 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]
The on-demand revolution continues to grow. Uber and Airbnb being leading-lights that between them have created $100B in value in just a few years. Some projections show the US on-demand economy could reach $3.1T by 2030. With $18.5 billion being the revenue estimate for 2015. There are lots of analyst reports on on-demand out there, so […]
I was invited to a customer event run by Flowroute, they provide SIP trucking, telecom APIs, and a range of other telecom services focused on the North American market. And were a sponsor of TADHack Chicago, their winning hack Samaritan was our second winning husband and wife team. The Flowroute customer event was a chance […]