Monthly Archives: October 2019

CXTech Week 44, News and Analysis

The purpose of this CXTech Week 44 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News and […]

Astricon 2019 Keynote

I was fortunate to be asked to keynote at AstriCon 2019. Below are the slides. I provide some commentary in this weblog, and the video is at the end of this weblog, start at 17:28 for my keynote. The title is “Show my the ‘UCing Money,” the ‘f’ is silent 😉 I opened with a […]

CXTech Week 43, News and Analysis

The purpose of this CXTech Week 43 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News and […]

Sangoma buys VoIP Innovations

On Friday evening as we settled down to dinner with our families on the east coast, looking forward to an autumnal weekend of raking leaves and frosty morning walks. Sangoma made an announcement of acquiring VoIP Innovations. Firstly, congratulations to David Walsh, Jason Tapolci, John Elliott, Evin Hunt, Natalie DeCario, Harold Vance, Joe Aponick, Hugh Goldstein, and […]

CXTech Week 42, News and Analysis

The purpose of this CXTech Week 42 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News and […]

CXTech Week 41, News and Analysis

The purpose of this CXTech Week 41 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News and […]

CXTech Week 40, News and Analysis

The purpose of this CXTech Week 40 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News and […]