Tag Archives: MSP

CXTech Week 11 2022 News and Analysis

The purpose of this CXTech Week 11 2022 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]

Sangoma buys VoIP Innovations

On Friday evening as we settled down to dinner with our families on the east coast, looking forward to an autumnal weekend of raking leaves and frosty morning walks. Sangoma made an announcement of acquiring VoIP Innovations. Firstly, congratulations to David Walsh, Jason Tapolci, John Elliott, Evin Hunt, Natalie DeCario, Harold Vance, Joe Aponick, Hugh Goldstein, and […]

The Enterprise Telecoms Revolution. A Potted History of Programmable Telecoms.

Before we start, do not worry about all the acronyms in this potted history of Programmable Telecoms, there is an irreverent acronym list at the end of this weblog to help you through them. And yes, this is a long weblog, at 4k words it should take about 20 minutes to read, but its easy […]

A Managed Services Primer

In the telecom industry Managed Network Services (MNS, aka Outsourced Network Operations) is likely to be a $10B business in ’08, with a CAGR (Compound Annual Growth Rate) of between 13-17%.  Europe accounts for 45% of the market.  The leading supplier in the market, Ericsson, rips-out other supplier’s equipment and installs its own in the […]