The Honest CPaaS Review One of the 2024 highlights in my opinion was publishing The Honest CPaaS Review, https://blog.tadsummit.com/2024/10/26/the-honest-cpaas-review/. A quantified and detailed review of the CPaaS industry. Quoting Peter Drucker, “you cannot manage what you cannot measure.” To remove the problems our industry faces, we must first define and measure them. Thank you to the […]
The purpose of this CXTech Week 36 2024 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]
The purpose of this CXTech Week 31 2024 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]
The purpose of this CXTech Week 30 2024 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]
The purpose of this CXTech Week 29 2024 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]
The purpose of this CXTech Week 24 2024 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]
Quite a few people are asking me, what’s the plan? TADSummit has caused a stir on a number of fronts by holding a few organizations / individuals accountable for what they say and do, using publicly available documents and information. There are no fictions in the work, only facts and solid analysis. If someone claims […]
The purpose of this CXTech Week 17 2024 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]
The purpose of this CXTech Week 13 2024 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]
I don’t normally do predictions as they’re: generally statements of the obvious, or woefully optimistic predictions, or framed with weasel-words so no matter what happens it can be claimed to be at least partially correct. However, Tim from Commio is a nice guy, he asked if I would put some predictions together, so I had […]