The purpose of this CXTech Week 30 2024 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]
The purpose of this CXTech Week 26 2024 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]
The purpose of this CXTech Week 25 2024 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]
The purpose of this CXTech Week 24 2024 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]
The purpose of this CXTech Week 21 2024 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]
Quite a few people are asking me, what’s the plan? TADSummit has caused a stir on a number of fronts by holding a few organizations / individuals accountable for what they say and do, using publicly available documents and information. There are no fictions in the work, only facts and solid analysis. If someone claims […]
The purpose of this CXTech Week 19 2024 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]
On May 3, 2024, the Voice on the Net Coalition (VON), met via video conference with the FCC. This document summarizes what VON proposed at that meeting. The companies behind VON are much more than those listed on their website. It includes the likes of Microsoft (hence the focus on UCaaS, Microsoft Teams), Google, Amazon, […]
The purpose of this CXTech Week 16 2024 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]
Yet another irate CSP (Campaign Service Provider) contacted me after they received this email from a Tata Communications / Kaleyra employee: In the US, we’re directly connected to T-Mobile, Verizon & AT&T SMS gateways so its lot cheaper working with us. We also own the 10DLC Campaign Registry and support many Campaign Service Providers (CSPs) […]