Tag Archives: CSP

TCR: Responsibility without Control

TCR (The Campaign Registry, US) Filing to the FCC, Feb 7th 2024 In reviewing FCC filings, TCR made one on February 7, 2024;  after it met with the FCC on February 5, 2024. https://www.fcc.gov/ecfs/document/10207829015272/1. The quote below from the document is the most relevant and critically confirms what we’ve been saying since last year about […]

CXTech Week 4 2024 News and Analysis

The purpose of this CXTech Week 4 2024 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]

Was the FCC Lied to? What the FCC was told on SMS spam.

I was reviewing the replies to FCC’s Targeting and Eliminating Unlawful Text Messages, CG Docket No. 21-402 published in 2022. You can see all of the replies here. Some that drew my attention are listed below. The Campaign Registry (TCR) Reply.  Before we begin: The FCC document is about “Targeting and Eliminating Unlawful Text Messages.” […]

Commio Industry Briefing. Top 10 Predictions for Cloud Communications in 2024

I don’t normally do predictions as they’re: generally statements of the obvious, or woefully optimistic predictions, or framed with weasel-words so no matter what happens it can be claimed to be at least partially correct. However, Tim from Commio is a nice guy, he asked if I would put some predictions together, so I had […]

CXTech Week 47 2023 News and Analysis

The purpose of this CXTech Week 47 2023 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]

Messaging Monopolies Simplified

Responding to several reader requests, this post is a simplified version of the original Messaging Monopolies, with more background explanations, a few analogies, and less assumptions made on the readers’ detailed knowledge of the US SMS industry. It is longer, but I hope makes things a little clearer. In the Appendix we walk through a […]

CXTech Week 41 2023 News and Analysis

The purpose of this CXTech Week 41 2023 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]

Response to Rich Eicher’s Comment on “The Campaign Registry and Foreign Ownership” Linkedin Post Part 1

Hi Rich, thanks so much for your comments, this is exactly what we want, open discussion. Starting with your first comment: Rich Eicher: “The Campaign Registry alone decides whether a political campaign’s text message is appropriate to send to your mobile phone.” – FALSE!” As far as I am aware there are no other options […]

Messaging Monopolies

Subtitle: US #SMSspam club’s EBITDA is $2.4B The motivation to create this post came in part from a post by James Crawshaw of Omdia on the movie, “The Network”. James referred to the monopolies in America, and how AT&T was broken up and then put together again by bankers with the exception of Verizon (Bell […]