The purpose of this CXTech Week 9 2023 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]
Last week in CXTech Week 12 2021 News and Analysis I covered that Christopher Brown, a TADSummit Americas 2019 presenter, has just launched Okey Monitor. They monitor out-of-band communications such as your routes and carrier settings. If a malicious event takes place, they’ll alert you through alternative forms of trusted communication. They also offer this service wholesale […]
The purpose of this CXTech Week 7 2021 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]
The purpose of this CXTech Week 6 2021 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]