Tag Archives: Fonolo

CXTech Week 11 2021 News and Analysis

The purpose of this CXTech Week 11 2021 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]

CXTech Week 49 2020 News and Analysis

The purpose of this CXTech Week 49 2020 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]

CXTech Week 41, News and Analysis

The purpose of this CXTech Week 41 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News and […]

CXTech Week 25, News and Analysis

The purpose of this CXTech Week 25 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News and […]

CXTech Week 13, News and Analysis

The purpose of this CXTech Week 13 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. Examples of what falls into CXTech includes: Programable Telecoms […]

CXTech Week 12, News and Analysis

The purpose of this CXTech Week 12 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. Examples of what falls into CXTech includes: Programable Telecoms […]

CXTech Week 9, News and Analysis

The purpose of this newsletter is to highlight, with commentary, some of the news stories in CXTech Week 9. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. Examples of what falls into CXTech includes: Programable Telecoms / Communications, CPaaS, UCaaS, […]

TADSummit 2018 Agenda

The TADSummit 2018 Agenda is available for download without any email capture, its freely available. We still have a few more presentations and sponsors to add. TADSummit is unique, independent, no BS, and packed; the thought-leadership event in programmable telecoms. We review highlights from the agenda in this weblog. Thanks to Altice Labs, ENTER, Apidaze, Cequens, TeleSign, tyntec, VoIP Innovations, and Wazo, for sponsoring TADSummit 2018! And all […]

Open Letter to Operators on Improving Their Customer Service

Dear Operator, When I have a problem with your network, I really do not want to call you.  I fault-find my home network, I reset the router, I check the ONT (Optical Network Terminal), I reset the PC, I reset the router with the PC off and then turn on the PC.  I do everything […]