Tag Archives: Conversation Data

vCon Workshop Summary

vCon (Github link) is an open standard for conversation data. In December 2021 Thomas Howe, CTO of STROLID, introduced vCon in a keynote. Here is the link to the vCon white paper on Github, and below is the vCon white paper on Slideshare to also view and download. Yes, the white paper is a little long, but […]

CXTech Week 49 2021 News and Analysis

The purpose of this CXTech Week 49 2021 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]