Tag Archives: PBX

Astricon 2019 Review

This was my first Astricon in-person. I’d watched the videos and twitter stream remotely in the past. For reviews of Astricon by old-hands, rather than a newb, check out Fred Posner’s review and Dan Jenkin’s review. The power of any open source project is its community, together they make change happen in a market. The community is […]

CXTech Week 44, News and Analysis

The purpose of this CXTech Week 44 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News and […]

UCaaS is a subset of CPaaS

Its always before Enterprise Connect the confusion on CPaaS (Communications Platform as a Service) and UCaaS (Unified Communications as a Service) rises. Here are two simple definitions: UCaaS is a PBX in the cloud, its a telecom application (granted a complex one, but a telecom app nonetheless). CPaaS is a telecom application server in the […]

The Difference between Mobile App and Telecom App Developers

Before getting into the main message of this weblog, remember to beware “black and white thinking”.  It’s about focus, not absolutes.  This weblog came about as I realized this subtle but important distinction between mobile and telecom app developers is not broadly appreciated, it gets lost in the collective noun of developers. Most developers that […]

IMS. What Choice Do You Have? IMS World Forum 2013 Summary.

In the effective duopoly of IMS core supply between Ericsson and Huawei, it’s fair to ask, “IMS.  What choice do you have?”  Talk to many people in Telecoms not directly working on IMS and they’ll simply right it off as dead.  For a dead technology, the conference was very much alive, the busiest I’ve ever […]

What “The Real-Time Cloud” means to Telcos and Enterprises

There’s an emerging category called the “Real-Time Cloud.”  Put simply it’s a high-performance cloud infrastructure that supports real-time services and APIs for any internet connected device.  The change that is about to make this category become very interesting is the rapid adoption of LTE-based devices in many markets, for example in South Korea LTE devices […]

What’s the Difference between Aepona, Apigee, Twilio, and Voxeo?

I’m often asked what’s the difference between Aepona, Apigee, Twilio, Voxeo?  The diagram below is my attempt to provide a framework to understand the similarities and differences between the 4 suppliers.  This can only present a current snapshot and my view, other frameworks are possible, and of course all 4 suppliers have a future vision […]