The purpose of this CXTech Week 15 2023 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]
The purpose of this article is to explain a simple model to understand the programmable communications market. I divide the market into 3 domains: Aggregation, Technology, and Applications. I’ve shown a number of similar frameworks in the past, see this one from TADSummit 2018 given during the State of the Union presentation. The reason I […]
After TADHack London we all headed to the WebRTC Summit. On the Monday afternoon the available TADHack winners presented to the conference. The big change for me at the conference is the number of real-world case studies being discussed. Not by RTC geeks, vendors or industry insiders; but regular web/IT people. I highlight Philipe Vaysacc […]
Its 2015, in case you didn’t notice 😉 IMS is still not pervasive, tier 2 telcos continue to buy NEW soft-switches in preference to IMS as its too expensive / complex, and RCS is nowhere as discussed in this weblog – a big thank you to all the contributors in the comments. VoLTE is making slow, painful […]
The IIT RTC Conference and Expo is a globally recognized collaborative event, where industry and academia connect. Leveraging its unique academic setting, this annual conference brings together technical professionals and business executives from the data and telecommunications industry, standards bodies, policy and regulatory institutions, and academic educators and researchers to promote an open exchange of […]
LTEAsia remains one of the best, if not the best event, to meet with most of the region’s CxOs. Its not too big, and not too small. Numbers appeared slightly down on 2 years ago when I last attended, but the quality of attendees remains as high. I was chairing the Signaling Focus day, the […]
It was a funny old IMS World Forum, I found it both uplifting and depressing. Uplifting in the presentations from SK Telecom, Rogers, and Orange as they took control of their future and are delivering business results on service innovation. But also depressing as the telco standards people continue to delude themselves on OneAPI, RCS, […]
It was the first time in 15 years I did not make the annual pilgrimage to MWC (Mobile World Congress). Some of the reasons being: The BS and detachment from market reality of the GSMA which impacts MWC; The ridiculously large event which means I’m spending more time racing between meetings than in meetings; The […]
Telcos are faced with a tough choice by some of their vendors, “IMS, what choice do you have?” If telcos’ services do not work reliably they suffer through public humiliation. Remember when AT&T had an exclusive deal on iPhone in the US? Jon Stewart from the Daily Show said about owning an iPhone in NYC […]
Genband ran Perspectives13 over the 29 April – 2 May, customers from over 80 countries came together to see how Genband are bringing their communications platforms and services together. Genband has both built and bought a portfolio of communications-centric products across telco and enterprise, see M&A history at the end of this weblog: from the […]