Tag Archives: ISP

CXTech Week 19 2021 News and Analysis

The purpose of this CXTech Week 19 2021 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]

The Peculiar State of An Industry

It sort of feels like the 1980/90s to me, or for my parent’s generation the 1950/60s. With all the marketing jabber on artificial intelligence, robots / drones, home / city automation, self-driving or flying cars, virtual reality, ‘modern’ homes, the difference today is its mashed-up up with prepositions such as cyber, digital, smart, and personal. […]

MWC 2014: The Art of Misdirection

It was the first time in 15 years I did not make the annual pilgrimage to MWC (Mobile World Congress).  Some of the reasons being: The BS and detachment from market reality of the GSMA which impacts MWC; The ridiculously large event which means I’m spending more time racing between meetings than in meetings; The […]

Mobile Broadband Use is Changing, Policy Needs to Catch Up. Summary of Policy Control and Data Pricing Conference, April 2013

The Policy Control and Data Pricing Conference took place between the 16-17th April.  Its a ‘who’s who’ of Policy Control and Charging (PCC), and provides a great litmus test on the state of industry.  The discussions this year were quite frank with open disagreements; the worry of signalling storms appeared to have abated. Reviewing the […]

Is South Korea the Exception or the Rule?

At the recent Broadband World Forum Asia 2013 conference, Korea Telecom’s EVP Tae-Yol Yoo predicted the collapse of voice and SMS services revenues in Korea: KT’s PSTN revenue has dropped from $5.4 billion in 2008 to $2.7 billion in 2012; Its mobile voice revenue fell from $6.2 billion in 2010 to $5.2 billion last year […]

Reviewing the History of Instant Messaging and What it Means to Over The Top Providers Today

Instant messaging is old, it predates the Internet, first appearing on multi-user operating systems like Compatible Time-Sharing System (CTSS) and Multiplexed Information and Computing Service (Multics) in the mid-1960s, its older than me! During the bulletin board system (BBS) phenomenon that peaked during the 1980s, some systems incorporated chat features that were similar to instant […]

Myths, Misunderdstandings and BS: A presentation from Sigma Systems Evolve 2010 Conference

At the Sigma Systems Evolve 2010 conference: deliver what’s next I gave a presentation, shown at the end of this article in the Accelerating Service Innovation session.  This user conference focuses upon next-gen OSS and service fulfillment, bringing together progressive operators, thought leaders, strategists, and partner.  The presentation splits into two sections: the first focuses […]

Startups to Watch: Apigee, API Management

At the start of this year I created a white-paper around API management for Apigee (previously called Sonoa Systems).  Apigee is a 65-employee company with 55 engineers (10 working on the Facebook team), run on $40 million in funding from Bay Partners, Third Point Management Partners, Norwest Venture Partners, Juniper Networks and SAP Ventures. Its […]

Is QoS Monetizable for Consumer Services?

We’re seeing lots of wishful thinking in the industry around being able to monetize QoS (Quality of Service) for consumer services.  In part its coming from the current LTE (Long Term Evolution) sales push, which has an overly complex set of QoS capabilities given the limitations of the air interface.  As well as the summer […]

Why the US lags behind Europe on Mobile Broadband – its a Bundled Netbook and a 600-2000% higher price!

North America is an exception in the mobile broadband (MBB) market amongst developed nations.  At the end of Q1 2009 there were 17.3 million data-only HSPA subscriptions in Europe, 14% of all broadband connections are now mobile and mobile is growing at 5 times the rate of fixed broadband.  Depending on how you calculate it, […]