Tag Archives: Sigma Systems

CXTech Week 10 2021 News and Analysis

The purpose of this CXTech Week 10 2021 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]

CXTech Week 9 2021 News and Analysis

The purpose of this CXTech Week 9 2021 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]

CXTech Week 12 2020 News and Analysis

The purpose of this CXTech Week 12 2020 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]

CXTech Week 50, News and Analysis

The purpose of this CXTech Week 50 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News and […]

CXTech Week 49, News and Analysis

The purpose of this CXTech Week 49 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News and […]

IMS World Fourm and IMS Status Report

In April I’ll be running a pre-conference workshop at the IMS World Forum on “Market Status and Case Studies,” its aimed at both non-technical and technical managers responsible for, or whose platform / service will need to inter-operate with, IMS.  The workshop’s objectives are: Provide a deep-dive quantified analysis of the IMS market status, enabling […]

Myths, Misunderdstandings and BS: A presentation from Sigma Systems Evolve 2010 Conference

At the Sigma Systems Evolve 2010 conference: deliver what’s next I gave a presentation, shown at the end of this article in the Accelerating Service Innovation session.  This user conference focuses upon next-gen OSS and service fulfillment, bringing together progressive operators, thought leaders, strategists, and partner.  The presentation splits into two sections: the first focuses […]

IMS (IP Multimedia Subsystem) Status Report: Emerging from the Trough of Disillusionment?

I recently completed a report for Mind Commerce entitled: “IMS (IP Multimedia Subsystem) Status Report: Emerging from the Trough of Disillusionment?”  This report provides a valuable independent IMS status report that can help all in the industry have a clear view on its current status and the likely paths operators will take in the evolution […]

Service Management (Fulfilment and Assurance) Consolidation Update

In previous articles I’ve reviewed the consolidation of the service fulfillment space amongst small and medium sized companies: OSS Consolidation Part 1: Examining Service Management (Fulfillment and Assurance) – original article that provides the definitions used, explained the disconnect between the two categories of fulfillment and assurance, and provided a service fulfillment landscape. Update on […]

Service Delivery Platform Landscape

Following in the series of market landscapes such as On Device Portal, Fixed Mobile Convergence, Service Management, and a very high level one on Service Delivery Platform (SDP).  I’m presenting a richer SDP landscape, however, it is challenging to compare SDPs because of the vast scope of functionality and the numerous definitions that exist. A […]