The purpose of this CXTech Week 26 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News and […]
Overall view of the show: Better than ever to do business. The number of meetings, their quality, and the decisiveness of the people involved was up. MWC (Mobile World Congress) has returned to the days where the focus is business not hype. I hope they can keep this quality and focus in the years to […]
Following in the series of market landscapes such as On Device Portal, Fixed Mobile Convergence, Service Management, and a very high level one on Service Delivery Platform (SDP). I’m presenting a richer SDP landscape, however, it is challenging to compare SDPs because of the vast scope of functionality and the numerous definitions that exist. A […]
What is a ‘service delivery architecture’? It really depends upon with whom you are talking. Are they are a vendor trying to sell IMS (IP Multimedia Subsystem), or a Java games download platform; or are they an operator responsible for value-added communication services, IPTV, or content services. Each will likely give quite different answers. Service […]