Tag Archives: Axiata Group

CXTech Week 49, News and Analysis

The purpose of this CXTech Week 49 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News and […]

The need for an industry reset on services

Its 2015, in case you didn’t notice 😉  IMS is still not pervasive, tier 2 telcos continue to buy NEW soft-switches in preference to IMS as its too expensive / complex, and RCS is nowhere as discussed in this weblog – a big thank you to all the contributors in the comments.  VoLTE is making slow, painful […]