Tag Archives: MVNO

CXTech Week 11 2024 News and Analysis

The purpose of this CXTech Week 11 2024 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]

Messaging Monopolies Simplified

Responding to several reader requests, this post is a simplified version of the original Messaging Monopolies, with more background explanations, a few analogies, and less assumptions made on the readers’ detailed knowledge of the US SMS industry. It is longer, but I hope makes things a little clearer. In the Appendix we walk through a […]

Understanding TCR and Kaleyra Part 1

Thank you to everyone who let me interview them and view extensive documentation. I’m attempting to take a mountain of information into a few bite-sized chunks. This is part 1 of a 2 part weblog. What kicked this off was the post The Campaign Registry and Foreign Ownership: A Matter of National Security, which acted […]

CXTech Week 24 2023 News and Analysis

The purpose of this CXTech Week 24 2023 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]

CXTech Week 25 2021 News and Analysis

The purpose of this CXTech Week 25 2021 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]

CXTech Week 10 2021 News and Analysis

The purpose of this CXTech Week 10 2021 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]

CXTech Week 35, News and Analysis

The purpose of this CXTech Week 35 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News and […]

From IM to the First Point of Contact with the Internet (FPOCI)

IM (Instant Messaging) / chat has been around for a long time. Before AIM (AOL Instant Messenger, 1997) and ICQ (Internet Chat Query, 1996), there was the command line function ‘chat’ on unix (early 1980s) which evolved into IRC (Internet Relay Chat,1988); and for the VMS (Virtual Memory System) crowd there was phone (sometime in […]

The Future of Programmable Telecoms

At Restconn 2017 in Prague 23-25 May I gave a presentation on the Future of Programmable Telecoms. As the first presentation of Day 2 at 8AM, I started gently as some listeners soothed their hangovers 😉 I thought it best to show most experts are wrong with most of their predictions, including me. With examples […]

LTE North America 2012: Tinder Box Market Ripe for a Firestorm of Disruption

LTE North America ran from 13-15 Nov in Dallas.  There was a record 1000 delegates at the show, with 60 unique carriers in attendance from small local rural players such as the Texas-based ZIPnet US, to regionals such as MetroPCS, and of course, the duopoly of AT&T and Verizon.  North America is a unique market […]