Tag Archives: AOL

CXTech Week 18 2021 News and Analysis

The purpose of this CXTech Week 18 2021 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]

Summary of the Open Mobile Alliance Messaging Workshop 12 July 2012, Brooklyn USA

The conference agenda and slides can be downloaded here. At first blush it would appear RCS (Rich Communications Suite) has adopted OMA’s (Open Mobile Alliance) Converged IP Messaging (CIM) spec so work is complete.  But that means CIM is wholly dependent on RCS, which has the dumb dependency of IMS (IP Multimedia Subsystem), which is […]

Reviewing the History of Instant Messaging and What it Means to Over The Top Providers Today

Instant messaging is old, it predates the Internet, first appearing on multi-user operating systems like Compatible Time-Sharing System (CTSS) and Multiplexed Information and Computing Service (Multics) in the mid-1960s, its older than me! During the bulletin board system (BBS) phenomenon that peaked during the 1980s, some systems incorporated chat features that were similar to instant […]