The purpose of this CXTech Week 5 2022 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]
In the effective duopoly of IMS core supply between Ericsson and Huawei, it’s fair to ask, “IMS. What choice do you have?” Talk to many people in Telecoms not directly working on IMS and they’ll simply right it off as dead. For a dead technology, the conference was very much alive, the busiest I’ve ever […]
This year I brought my wife and 2-year-old son to Barcelona; we arrived on the Thursday before MWC (Mobile World Congress). Barcelona is great for small children with lots of playgrounds, some with crèches that bring out their toys to play with making it great fun. The restaurants go the extra mile in making the […]
I recently took part in a round-table discussion in London organized by OpenCloud on the changes occurring within the telecoms landscape: how operators need to change to keep up with market dynamics, with a focus on innovation in services and service-charging. This was in conjunction with OpenCloud’s launch of Rhino Sentinel to help operators boost […]