Tag Archives: Unified Communications as a Service

CPaaS Segmentation

In response to many questions over the past year on how different CPaaS (Communication Platform as a Service) providers compare, the general confusion given the rapid increase in the number of providers claiming to be CPaaS, and the likely continuation of that confusion given the evolution of the CPaaS market. I thought it would make […]

UCaaS is a subset of CPaaS

Its always before Enterprise Connect the confusion on CPaaS (Communications Platform as a Service) and UCaaS (Unified Communications as a Service) rises. Here are two simple definitions: UCaaS is a PBX in the cloud, its a telecom application (granted a complex one, but a telecom app nonetheless). CPaaS is a telecom application server in the […]