Tag Archives: masergy

2021 Review from the CXTech Newsletters

This weblog provides a round-up of the main programmable communications headlines through 2021. It’s been another busy year. Identity verification keeps getting hotter and could enter a phase of industry convergence in 2022 between enterprise / web and programmable communications industries. We’re already seeing similar convergence from the cloud infrastructure providers like AWS, Microsoft and […]

CXTech Week 34 2021 News and Analysis

The purpose of this CXTech Week 34 2021 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]

CXTech Week 22, News and Analysis

The purpose of this CXTech Week 22 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. Examples of what falls into CXTech includes: Programable Telecoms […]

No Jitter Article: Integrating Collaboration and Document Management with the Cloud

Here is a link to an article I wrote for No Jitter on the dawn of true information communication technology (ICT) services, in which IT and Communication services are enabled and integrated by cloud computing and APIs. Cloud-based document management services are growing rapidly, e.g. DropBox, Box.net, Mozy, KnowledgeTree, SpringCM, WebEx and recently Google Docs.  […]