On Day 3 of the Broadband World Forum I ran the session “Aligning to Developer Needs, Using Developer Communities to Lead the Service Innovation Race” 2009 was the year of the app store and developer community. In 2010 how are we doing as an industry? This session brings together the leading developer community managers with […]
Day 1 of the Broadband World Forum started with Keynotes from Matt Bross (Huawei), Johan Bergendahl (Ericsson) and Oliver Baujard (Deutsche Telekom). Matt’s session was entitled “Innovation @ the speed of life.” Highlighting the problem operators have in focusing on phone numbers and addresses not people, and the issue of lack of customer trust in […]
As mentioned in this previous article an interesting topic being discussed at the SDP Asia conference is ‘SDP in the Cloud’ as a pre-conference workshop run by hSenidMobile. I’ve covered this in a previous weblog article, but it’s great to see a pre-conference workshop focused on this topic, which includes case studies of Etisalat’s Cloud […]
At the start of this year I created a white-paper around API management for Apigee (previously called Sonoa Systems). Apigee is a 65-employee company with 55 engineers (10 working on the Facebook team), run on $40 million in funding from Bay Partners, Third Point Management Partners, Norwest Venture Partners, Juniper Networks and SAP Ventures. Its […]
I came across this old presentation today on the business case for operators to open their network, shown below, some of the material is over 4 years old, especially on developer needs. Yet operators continue to ask developers what they need and developers provide the same answers, perhaps operators continue to ask in hope of […]
We’re seeing lots of wishful thinking in the industry around being able to monetize QoS (Quality of Service) for consumer services. In part its coming from the current LTE (Long Term Evolution) sales push, which has an overly complex set of QoS capabilities given the limitations of the air interface. As well as the summer […]
Interesting innovations regularly come from island nations, for example the first 3G trial on the Isle of Man (where I grew up), from Singapore (Goto Camera), and most recently Sri Lanka with hSenid’s SDP in the Cloud, which was recently released and then deployed with Etisalat – Sri Lanka (formerly known as Celltel & then […]
I was reviewing some old slides last night and saw some material I put together nearly 3 years ago that made me both happy and sad. Funny how three years later telcos are still struggling, whereas the consumer electronics / OS / web service providers have done and moved on… 1. Without direct Customer Access […]
In previous articles I’ve discussed the three dimensions upon which a customer pays: cash, time/attention and privacy. As we’re seeing with Facebook and Google’s problems, society is starting to realize the value of privacy – businesses of all sizes should be even more concerned. Google has caused significant market disruption using a very old business […]
Firstly, thanks to the over 150 survey responses to the Telco Business Model Evolution Questionnaire. Responses came from all around the world with a even split between Americas, EMEA, and APAC; from mobile, converged and cable operators; their suppliers, application developers and a few web-based service providers. The responses to the multi-choice questions are available […]