Tag Archives: direct customer access

The Ten Commandments for Operators to work with Developers

I was reviewing some old slides last night and saw some material I put together nearly 3 years ago that made me both happy and sad.  Funny how three years later telcos are still struggling, whereas the consumer electronics / OS / web service providers have done and moved on… 1. Without direct Customer Access […]

Options on how the Telco industry can work with the App Development Industry

Examining the factors necessary for app store success: Direct customer access: a critical factor in Apple’s success, and why operator third party developer initiatives continue to languish.  However, this is changing.  O2 Litmus was launched with direct customer access at its heart.  Similarly Vodafone’s Betavine Widget Zone is also allowing direct customer access.  Critically the […]