The purpose of this CXTech Week 10 2021 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]
The purpose of this CXTech Week 34 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News and […]
IM (Instant Messaging) / chat has been around for a long time. Before AIM (AOL Instant Messenger, 1997) and ICQ (Internet Chat Query, 1996), there was the command line function ‘chat’ on unix (early 1980s) which evolved into IRC (Internet Relay Chat,1988); and for the VMS (Virtual Memory System) crowd there was phone (sometime in […]
The IIT RTC Conference and Expo is a globally recognized collaborative event, where industry and academia connect. Leveraging its unique academic setting, this annual conference brings together technical professionals and business executives from the data and telecommunications industry, standards bodies, policy and regulatory institutions, and academic educators and researchers to promote an open exchange of […]
I’d like to share some of the myths and misconceptions I come across in my travels on telco APIs and more generally service innovation. 1) Twilio and Apigee are used in the same breath, as if they’re the same proposition. Twilio is an API publisher, this article from 2012 explains the difference. There’s a strong […]
TADS (Telecom Application Developer Summit) is the ONLY GLOBAL MEETING place for Developers who want to learn, share, code and create with the latest technologies in free and open source telecom software, telecom APIs, unique telecom platforms, and WebRTC. TADS is also for Telcos wanting to discover new services and to understand how to work […]
Before getting into the main message of this weblog, remember to beware “black and white thinking”. It’s about focus, not absolutes. This weblog came about as I realized this subtle but important distinction between mobile and telecom app developers is not broadly appreciated, it gets lost in the collective noun of developers. Most developers that […]
Home by 9PM on Saturday from the family vacation and back on a plane at 9AM Sunday for the flight to Las Vegas. On the napkin on the United flight to CES (Consumer Electronics Show) it said “Taking high tech to new altitudes” which was in stark contrast to the United plane (or product as […]
At the Mobility Tech Conference in Austin 3-5 Oct, Verizon, AT&T, Ericsson and a real live developer recently wrangled from the wild will take part in a frank and open discussion on the future of Service Innovation at 11 AM on Wednesday Oct 3rd. Panelists include: Bill Goodman, Director – Technology, Verizon Ivelin Ivanov, Founder […]
Back in March an article on this weblog reviewed the challenges in cutting the payTV cord: the difficulty in receiving the FTA (Free To Air) service, in the end we gave up as we couldn’t get it working at a reasonable cost; and through the process discovered we were trapped in a 2 year contract […]