I’d like to share some of the myths and misconceptions I come across in my travels on telco APIs and more generally service innovation. 1) Twilio and Apigee are used in the same breath, as if they’re the same proposition. Twilio is an API publisher, this article from 2012 explains the difference. There’s a strong […]
With respect to mobile payments the critical differences between developed and developing markets is the presence of a mature banking / payments infrastructure and the 700% greater penetration of credit / debit cards compared to mobile phones. Examining the struggles mobile payments have had in developed markets: Mobipay is a mobile payment mechanism that allows […]
I’ve had several people talking to me about how the mobile internet is the next wealth creation cycle, a new category of equal importance to the creation of the internet. When I respond with, ‘There is no such thing as the mobile internet, only mobile access to the internet. Calling it the mobile internet is […]
Telephony was the first user generated content (UGC) service. Operators provide a pipe, and we filled it with a conversation. It fulfills a basic human need, the need to communicate, and as been successful around the world. As telecommunication services become more sophisticated we’re witnessing a divergence amongst operators on service success. The roots of […]