API Management has been touched upon by several articles in this weblog. To expand on this topic to help us understand its function and strategic importance to operators I’ve put together a whitepaper with Sonoa Systems, a leading provider of API Management to companies such as MTV Networks, Alcatel Lucent and Guardian Life Insurance. The […]
Previous articles have raised the problem of poor customer service from US mobile operators based on my own experience, with the punative charging regime that severely limits the trust customers place in operators for experimenting with new services. I was chatting yesterday with Ed Finegold from Validas, who help consumers and companies save on their […]
This article reviews some upcoming themes and the passed year’s themes. Looking Forward: MWC 2010 and some themes for the coming decade What will probably be the main themes of MWC (Mobile World Congress) 2010? Unfortunately, LTE (Long Term Evolution) will be a key focus of the show. I’ve discussed previously why most operators do […]
Apologies for the gap in publishing, with the birth of my son, Liam, on the 28th Nov, and a rush of end of year projects; I’ve just not had the time. But with the holidays coming up, I have a backlog of material to publish 🙂 Today I had an experience that is critical to […]
Last year I was reading Jack Weatherford’s book “Genghis Khan and the Making of the Modern World.” One of Genghis Khan’s early critical achievements was stopping the inter-clan wars, so the Mongols focused outside Mongolia, and went on to conquer most of the known world. Taking each city-state in turn through a simple 3 step […]
The Crunchies are to technology what the Oscars are to Hollywood. The awards celebrate the best tech accomplishments of 2009. Voting is now on for the third Crunchies award ceremony on Friday January 8, 2010 at 7:30 pm the Herbst Theater in San Francisco. I’ve reviewed HomeCamera before in this article. The HomeCamera webcam security […]
The 4th annual SDP Asia Conference took place in Singapore from 27-28 October 2009. It was as well attended as ever, with over 70 attendees from around the region. Some of the operators presenting at the conference included: Krishna N Basudevan, GM, Information Technology, Aircel Ltd, India; Clark Lam, Director of Service Platforms in Consumer […]
Cloud Services are already a significant market (estimated at $23B this year), and growing rapidly to $43B by 2012. We’ve seen several operators launch cloud computing services, e.g. AT&T, BT, Deutsche Telekom (Zimory exchange), KPN, NTT, Orange, Verizon (CaaS (Computing as a Service) where HP was its main technology partner), and Vodafone. There is a […]
Early IPTV deployments showed customers expect firstly a broadcast TV experience. The on-demand experience is secondary. Hence the entry level IPTV bouquet (set of channels) must include the region’s ‘standard’ broadcast quality package. Hybrid TV is where an IPTV connection and either a digital terrestrial, cable or satellite connection are delivered to the STB (Set […]
I recently commented in an interesting post from Alec Saunders entitled “Steve Ballmer wrong about e-readers.” Reproducing Alec’s post here: “In a vintage Microsoft moment, Steve Ballmer has said that Microsoft doesn’t need to build an e-reader, because the PC is already the most popular reading device in the world. “We have a device for […]