The purpose of this CXTech Week 31 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News and […]
The purpose of this CXTech Week 25 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News and […]
The TADSummit 2018 Agenda is available for download without any email capture, its freely available. We still have a few more presentations and sponsors to add. TADSummit is unique, independent, no BS, and packed; the thought-leadership event in programmable telecoms. We review highlights from the agenda in this weblog. Thanks to Altice Labs, ENTER, Apidaze, Cequens, TeleSign, tyntec, VoIP Innovations, and Wazo, for sponsoring TADSummit 2018! And all […]
Thomas Howe, founder of TextGen / GREENBOT, has come up with a slick way of removing adoption friction for instant inbound customer texting with KISST. KISST automates customer conversations using messaging. Each KISST service attaches to a telephone number, and listens and responds on behalf of the business. When the conversation is over, KISST emails […]
I hope you managed to have an enjoyable summer break. With the end of the summer holidays comes conference season… At the 4G Wireless Evolution conference next week in LA I’ll be moderating the session “The Ecosystem of Application Developers” (4G1-04), on Tuesday 1st Sept, 2:00-3:15pm. On the panel will be: Shai Berger, CEO Fonolo; […]
Last year I heard many people (Thomas Howe, Martin Geddes, and Brough Turner to name just a few) talking very positively about a new conference, eComm (Emerging Communications Conference), it attracted 300 people and 80 speakers from 15 countries. eComm brings together people leading the change in telecoms from both inside the industry and out. […]