The purpose of this CXTech Week 31 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News and […]
The purpose of this newsletter is to highlight, with commentary, some of the news stories in CXTech Week 9. What is CXTech? The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. Examples of what falls into CXTech includes: Programable Telecoms / Communications, CPaaS, UCaaS, […]
I attended Restconn 2017, this weblog provides quick review and some context on what it means to the industry. I’ve known Ivelin, Jean and Amit since 2004/5; they are the core team behind Mobicents (the open source project now called Restcomm) and they founded Telestax which leads Restcomm. Back in 2004/5 there were lots of open […]