Tag Archives: AT&T

CXTech Week 34 2024 News and Analysis

The purpose of this CXTech Week 34 2024 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]

CXTech Week 31 2024 News and Analysis

The purpose of this CXTech Week 31 2024 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]

CXTech Week 30 2024 News and Analysis

The purpose of this CXTech Week 30 2024 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]

Twilio’s Authy Incident

Background As the Authy incident has propagated across the industry since the 1st July, I’ve received quite a few emails on this that corroborate the incident’s origins and the organizations involved. The Verge did a nice summary on the situation, with 33 million numbers exposes. The ShinyHunters hackers announced on the relaunched BreachForums website in late June […]

CXTech Week 22 2024 News and Analysis

The purpose of this CXTech Week 22 2024 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]

CXTech Week 21 2024 News and Analysis

The purpose of this CXTech Week 21 2024 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]

VON Coalition Proposal to FCC on the Removal of TCR

On May 3, 2024, the Voice on the Net Coalition (VON), met via video conference with the FCC. This document summarizes what VON proposed at that meeting. The companies behind VON are much more than those listed on their website. It includes the likes of Microsoft (hence the focus on UCaaS, Microsoft Teams), Google, Amazon, […]

CXTech Week 17 2024 News and Analysis

The purpose of this CXTech Week 17 2024 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]