Case Study of Managed Service Success: IMIMobile

A previous article provided ‘A Managed Services Primer.’ Managed Network Services (MNS, aka Outsourced Network Operations) was a $10B business in ’08, with a CAGR (Compound Annual Growth Rate) of 16%.  Europe accounts for 45% of the market.  The leading supplier in the market, Ericsson, rips-out other supplier’s equipment and installs its own in the […]

Customer Behavior drives Operators to Open Innovation

Facebook, Google, Amazon, and Yahoo! are continuously offering new services for customers to experience, then refining those services within weeks/months based upon customer feedback.  The typical operator product development process is usually: an opportunity is identified, market research is performed, a project is created once budget can be found, the new product development process runs […]

Re-inventing the On Device Portal – The App Store

The Apple App Store (AAS) recently achieved over 300M application downloads, the AAS web front page is shown below.  It provides a template for the telecom industry on how to work with developers and how to sell applications to customers, as discussed in the End of Year Review weblog article.  Granted it’s only for a […]

Policy Management in Telecommunication Networks: Are the standards bodies making it too complex?

Policy management has been a topic of discussion in telecom networks for over a decade.  The focus of this article is on policy management and consumer services/networks.  Policy management appears in the PDF (Policy Decision Function) of the 3GPP IMS (IP Multimedia Subsystem) specifications, within many SDP (Service Delivery Platform) implementations, and a number of […]

Secure Remote Access Review

Mobile workers now account for over 25% of the worldwide worker population, about 750 million workers.  This is using a broad definition of mobile worker; one who works away from their main office, whether it is on the road, in a home office, or in locations away from their company’s offices. Using a definition that […]

End of Year Review

The purpose of this article is to review some of the significant developments and trends in the telecom industry through 2008, and look forward into next year on what developments and trends may start to unfold. Open Innovation, Telco API and SDP. A theme of this weblog throughout the year has been Open Innovation, the […]

Case Study on the Recipe for Mobile Video Success

I’ve know Liew Kong Nam for many years, since he was in the Singaporean start-up Line Fusion (that name and website is lost to the mists of time), which was bought by Dilithium Networks.  His new venture, Nano Equipment (I’ll use the acronym NE as the name is a legacy issue), is a mobile video […]

Human Behaviour and Mobile Broadband Pricing

In my journeys around APAC (Asia Pacific region) over the past few months, a common theme is the explosion of mobile broadband (MBB), as reported in previous articles in this weblog such as Mobile Broadband Explosion, The Internet’s Gone Video, and Mobile and DSL Broadband Compared.  However, the impact of that explosion on the operator […]

3 Australia Opens their Network with the 3API

On Monday the 1st of December, to relatively little fanfare, 3 Australia announced the launched their Telco API based upon the OCSG (Oracle’s Communication Services Gatekeeper).  3 yet again demonstrates its innovation leadership.  The 3API is initially focused upon charging, enabling customers to purchase services from third party providers (e.g. Nokia N-Gage games) and use […]