Examining the factors necessary for app store success: Direct customer access: a critical factor in Apple’s success, and why operator third party developer initiatives continue to languish. However, this is changing. O2 Litmus was launched with direct customer access at its heart. Similarly Vodafone’s Betavine Widget Zone is also allowing direct customer access. Critically the […]
Following up on my presentation at eComm last week, I was asked to provide a little more background on my comment about the three degrees upon which customers pay. They pay on three dimensions: cash, time and privacy; creating a ‘Customer Pay-Space.’ It’s important to remember with the non-cash dimensions (time and privacy) value is […]
Last year I heard many people talking very positively about a new conference, eComm (Emerging Communications Conference), last year attracted 300 people and 80 speakers from 15 countries; this year the number increased to 350, which given the current environment is a remarkable achievement. eComm brings together people leading the change in telecoms from both […]
Overall view of the show: Better than ever to do business. The number of meetings, their quality, and the decisiveness of the people involved was up. MWC (Mobile World Congress) has returned to the days where the focus is business not hype. I hope they can keep this quality and focus in the years to […]
Only a few years ago application developers were spurned by VCs as not being able to generate the returns they seek: ‘only platforms could do that.’ Now there’s a $100M fund for just iPhone apps. Application developers were also subject the vagaries of operators’ new product development teams, who are expert on what will not […]
Yesterday (3rd Feb) I gave a presentation at the SCTE (Society of Cable Telecommunication Engineers) Canadian Summit in Toronto on “Enabling the Multi-Screen Experience: Case Studies in Third Party Multi-Screen Services.” In it I reviewed the need for change in how operators create new services, explained the role of Open Innovation, and used a simple […]
In a previous weblog article on “Open Access Service Examples,” one case includes an “Operator Community Widget.” Where I provided some use cases on how an operator can harness Facebook. The business model for the operator would be to insert itself into the 16%-20% of online time being spent for social communications; enhancing that experience; […]
Last year I heard many people (Thomas Howe, Martin Geddes, and Brough Turner to name just a few) talking very positively about a new conference, eComm (Emerging Communications Conference), it attracted 300 people and 80 speakers from 15 countries. eComm brings together people leading the change in telecoms from both inside the industry and out. […]
On the 16th January Apple App Store achieved 500 million downloads, granted most of the downloads are for free applications. But regardless this is a great achievement and a testament to focusing upon the needs of the customer and application developer. The Apple App Store was not the first App Store, some of its predecessors […]
Many of the incumbent vendors are bringing their old IN (Intelligent Network) systems to end of life; and in some cases proposing technology that was built 5-10 years ago so is generally based on old or proprietary architectural principles, e.g. Ericsson TSP (Telecom Server Platform) – some of us may remember the TSP announcements made […]