Tag Archives: ownership

The Three Dimensions across which customers pay: ‘Customer Pay-Space’ or a 2 State System?

Following up on my presentation at eComm last week, I was asked to provide a little more background on my comment about the three degrees upon which customers pay.  They pay on three dimensions: cash, time and privacy; creating a ‘Customer Pay-Space.’  It’s important to remember with the non-cash dimensions (time and privacy) value is […]