This weblog provides a round-up of the main programmable communications headlines through 2021. It’s been another busy year. Identity verification keeps getting hotter and could enter a phase of industry convergence in 2022 between enterprise / web and programmable communications industries. We’re already seeing similar convergence from the cloud infrastructure providers like AWS, Microsoft and […]
The purpose of this CXTech Week 46 2021 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]
Asked recently if there was an update of the old SDP landscape weblog entry, I was shocked at how out of date it had become. The categories needed updating, lots of companies had come and gone. The 2012 SDP landscape can be downloaded here, and is also shown at the end of this entry, though […]
Over the past few years I’ve interviewed hundreds of operators and suppliers in the TV distribution industry on deployment experiences, market requirements, competitive landscape, and technology trends. In the document below I bring a sample of some of my work in this space examining the evolution of Hybrid and Over the Top TV. If you’d […]
Hybrid TV is not new; it’s been within the industry’s lexicon for many years, the transition should not be a surprise. However, for many executives the shift to hybrid TV has been a quiet revolution. Especially given two of the telco industry’s most successful TV deployments, Verizon FiOS (2.9M customers in Q4 2009) and Orange […]
This article provides a brief summary on Day One of Informa’s SDP Asia conference in Singapore on the 26th November. A preview of the conference was given in this article. With 70 registered attendees and about 55 attendees in the room on Day One, APAC is bucking the trend in conference attendance by showing solid […]
Following in the series of market landscapes such as On Device Portal, Fixed Mobile Convergence, Service Management, and a very high level one on Service Delivery Platform (SDP). I’m presenting a richer SDP landscape, however, it is challenging to compare SDPs because of the vast scope of functionality and the numerous definitions that exist. A […]
At the start of April I wrote about the consolidation in the service management space and the major trends of: Consolidation of functionality. Just like enterprise IT, as mature functions are subsumed. For example, once upon a time a service provider would buy a VoIP fulfillment platform, now multi-service fulfillment is the norm. Emergence of […]
What is a ‘service delivery architecture’? It really depends upon with whom you are talking. Are they are a vendor trying to sell IMS (IP Multimedia Subsystem), or a Java games download platform; or are they an operator responsible for value-added communication services, IPTV, or content services. Each will likely give quite different answers. Service […]
Overall My impression of MWC (Mobile World Congress, nee 3GSM) is it was quieter than last year, less hype and less people; however, the organizers claim attendance was up 3000, perhaps they were all the pick-pockets? I think the industry is at a crossroad, in my discussions with operators internet access is the product that’s […]