In this end of year article I’ll review 2012 and look at a few of the things coming up in 2013. 2012 has been an eventful year, we tend to miss how eventful as we’re busy working and raising our families (a life-long commitment!). The year opened with some operators finally admitting revenues are in […]
Enabling employees to work as effectively outside as inside the office remains a wish rather than a reality for many businesses. To do that today requires much more than a voice connection; they need access to the enterprise’s business systems and collaboration tools. However, between the marketing claims and the practical reality of enterprise mobilization […]
There’s an emerging category called the “Real-Time Cloud.” Put simply it’s a high-performance cloud infrastructure that supports real-time services and APIs for any internet connected device. The change that is about to make this category become very interesting is the rapid adoption of LTE-based devices in many markets, for example in South Korea LTE devices […]
In a recent No Jitter article on “The Future of Over-the-Top Enterprise Services” I conduct a thought experiment on what would happen if Salesforce.com decided to buy Twilio? Much is made of the impact of OTT (Over The Top) services such as Skype–applications that run on top of legacy public networks and offer, at reduced […]
Overall Summary The fog of ‘hype / BS’ and ‘strategic consulting organization misdirection’ lifts, revealing a focus on real business coupled with an eye to long term survival. The conference was packed with quantified API case study successes. The end of this weblog has some slides with a few highlights from the conference. The biggest […]
Here is a link to an article I wrote for No Jitter on the dawn of true information communication technology (ICT) services, in which IT and Communication services are enabled and integrated by cloud computing and APIs. Cloud-based document management services are growing rapidly, e.g. DropBox, Box.net, Mozy, KnowledgeTree, SpringCM, WebEx and recently Google Docs. […]
Here is a link to an article on Web APIs are Transforming Enterprise Communications and Collaboration for No Jitter I was asked to contribute. The article reviews the status of web APIs (Application Programming Interfaces): Why they have become so important for enterprise communications and collaboration; the business strategies web APIs enable; some of the […]
Much is made of the Telco’s natural fit in delivering IT Solutions to SMB (Small Medium Business), and hence the much touted Cloud Service Broker opportunity for telcos. I am a small business, and this assumption doesn’t ring true. Telcos in my experience struggle with the SMB segment because they are structured to sell pre-packaged […]
In reviewing operators’ attempts to build / expand their enterprise ICT (Information and Communication Technology) business, given market pressures in the consumer sector, it’s interesting to see the variation in performance. A common theme for those telcos successfully making the move or expanding on an existing business is the focus on vertical knowledge. Vertical knowledge, […]
In reviewing the seething mass of marketing BS in the ICT (Information and Communication Technology) industry I see 5 main trend categories: Internet of things: ehealth, connected car, smart networks, sensor networks, mobile / portable devices, home storage, home networks and devices; Internet of services: analytics (aka big data, including predictive analysis), cloud computing / […]